Privacy Policy

Last Updated: August 22, 2025

1. Introduction and Purpose

Bank Shot, LLC (“Company,” “we,” “us,” or “our”) is committed to protecting the privacy and security of personal information we collect, use, share, and process in the course of providing our services. We also believe in transparency, and this Privacy Policy (the “Policy”) describes how we treat personal information when you use our website (www.getbankshot.com) and related web-based payment pages (collectively, the “Platforms”).

Please read this Policy carefully. By using our services or Platforms, you agree to the practices described in this Policy. If you do not agree, you should not use our services.

The Platforms are intended for users located in the United States and are not intended for users in other countries, including the European Union and the European Economic Area.

2. Information We Collect

“Personal information” means information that identifies you as an individual or relates to an identifiable individual. Subject to consent where required by law, we may collect:

  • Payment Information: Bank account details, check images, card details, or other payment credentials necessary to process transactions.

  • Contact Information: Name, email address, phone number, mailing address.

  • Transaction Details: Information about payments you initiate, including amount, date, recipient, and related metadata.

  • Customer Support and Feedback: Information you provide when contacting us, responding to surveys, or providing feedback.

  • Technical Information: Browser type, device identifiers, IP address, cookies, and usage data.

  • Other Voluntary Information: Any other information you choose to provide while interacting with our Platforms.

  • De-identified and Aggregated Data: We may anonymize or aggregate personal information for analysis, statistics, or business purposes. We will not re-identify de-identified information.

3. How We Collect Information

We collect information:

  • Directly from you when you submit it (e.g., payment submission or contacting support).

  • Automatically when you interact with our Platforms (e.g., through cookies or device/browser data).

  • From third-party partners such as financial institutions and payment processors, with your consent where required.

4. Retention of Information

We retain personal information as long as necessary to:

  • provide services and complete transactions,

  • meet business or legal obligations,

  • resolve disputes, or

  • enforce agreements.

When deleted, data may persist in backups or archives for a limited period. We may retain and use de-identified or aggregated data indefinitely.

5. How We Use Information

To the extent permitted by law, we may use your information to:

  • Provide and improve our services and Platforms.

  • Process transactions and deliver confirmations/receipts.

  • Ensure security, prevent fraud, and protect against misuse.

  • Communicate with you about services or respond to inquiries.

  • Conduct analytics, research, and performance reporting.

  • Comply with legal and regulatory requirements.

  • Support business operations (e.g., audits, risk management, insurance).

  • Facilitate mergers, acquisitions, reorganizations, or other corporate events.

  • Create and use de-identified or aggregated data for legitimate business purposes.

6. How We Share Information

We may disclose information in the following contexts:

  • With Service Providers: Payment processors, financial institutions, technology vendors, and others performing services on our behalf.

  • With Affiliates: For operational or business purposes.

  • For Legal Reasons: To comply with subpoenas, court orders, law enforcement, or regulatory requests.

  • In Transactions: As part of a merger, acquisition, or sale of assets.

  • With Consent: When you have directed or authorized us to share.

  • In De-identified Form: For analytics, benchmarking, or operational improvement.

7. Security

We use physical, technical, and administrative safeguards to protect personal information. However, no system is 100% secure, and transmission of information via the internet is at your own risk. If a data breach compromises your personal information, we will notify you as required by law.

8. Third-Party Links and Technologies

Our Platforms may include links to third-party sites or integrate third-party services (e.g., payment networks). These third parties have their own privacy practices, which we do not control.

We and third parties may use cookies and similar technologies to analyze usage, improve functionality, and provide tailored communications. See Section 10 for cookie details.

9. Cookies and Related Technologies

We use cookies, tags, and similar technologies to:

  • improve site and payment functionality,

  • remember preferences,

  • analyze traffic,

  • prevent fraud, and

  • support marketing and communications.

We use CookieYes to manage user consent for cookies. Visitors can accept, reject, or customize cookie preferences, and may change them anytime through our website footer.

10. Your Rights and Choices

Depending on applicable law, you may have the right to:

  • Access, correct, or delete your personal information.

  • Opt out of marketing communications (transactional messages cannot be opted out of).

  • Withdraw consent for processing where applicable.

  • File complaints regarding privacy practices.

Special protections apply for children’s data: our Platforms are not directed to children under 13, and we do not knowingly collect their information.

Additional rights for Nevada, Vermont, and California residents are described in Section 16.

11. Legal Compliance

We comply with applicable U.S. privacy laws, including the California Invasion of Privacy Act (CIPA) and state-specific consumer privacy laws. Our practices are informed by evolving legal precedents and requirements.

12. State-Specific Rights

  • Nevada: Residents may opt out of the “sale” of personal information by emailing support@getbankshot.com.

  • Vermont: We do not disclose creditworthiness information to affiliates or sensitive personal information to non-affiliates without authorization.

  • California: California residents have rights to know, access, delete, and portability of personal information, subject to exceptions. Requests may be submitted to:

Bank Shot Support Team
support@getbankshot.com

We will verify requests and respond within legal timeframes.

13. Changes to this Policy

We may update this Policy to reflect changes in law or business practices. Updates will be posted on our website with a revised “Last Updated” date. Continued use of our services after updates indicates acceptance.

14. Contact Us

For questions, requests, or complaints, contact us at:

Bank Shot Support Team
support@getbankshot.com